Products and Services

 

G4-EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation.

 
An important part of our corporate social responsibility is the products that we produce, market and sell. We have challenged ourselves to offer the most comprehensive line of environmentally responsible coatings products in the world, and have seen tremendous progress in recent years that builds on our long history of innovation.
 
Our technology team works aggressively from raw-material identification all the way through formulation and commercialization to be sure that we have a complete pipeline of products in process.  We’re continuously developing  new products that utilize raw materials that are less harmful to the environment, thereby meaningfully reducing our environmental footprint.
 
Industry groups and government agencies have developed or require performance criteria and standards for designing, building and operating green buildings. They have also established their own rules regarding VOC limits for architectural and industrial maintenance coatings.  Sherwin-Williams offers an extensive array of products to meet the growing demand for products with reduced environmental impacts. 
 
Sherwin-Williams offers many products that have achieved GREENGUARD Gold Certification.  These quality coatings satisfy LEED® V4 criteria while giving you multiple options to meet performance, aesthetics, and budget requirements.  Visit the Architects, Specifiers & Designers specifications page on our website for additional information on Sherwin-Williams’ wide range of products that minimize environmental impact and provide exceptional performance. 

Sherwin-Williams maintains a “Green Programs & VOC Regulated Areas” reference guide that is designed to assist customers in identifying and selecting Sherwin-Williams products that meet or exceed these standards, depending on the type and location of the project.   Additional information can be obtained at https://www.sherwin-williams.com/architects-specifiers-designers/specifications/progs-and-specs
 
The company also assists customers in using the latest paint technologies aimed at reducing environmental impact.  Such assistance includes providing training sessions on applicable regulatory requirements and making specific product recommendations to help minimize a project’s environmental impact. In recent years, Sherwin-Williams has introduced products with lower VOC content that perform similarly to  the traditional high VOC solvent-borne products.
 
Product Stewardship
 
Sherwin-Williams product stewardship recognizes the importance of protecting employee and consumer health and safety and the environment. The program includes work practices, product development, raw materials, packaging and support to employees, customers and the environment for the entire product life cycle. The Sherwin-Williams Product Stewardship Program is an internally developed program consistent with, and in support of, guidelines and practices of Coatings Care®.
 
Sherwin-Williams also participates in national efforts to help reduce the impact of our products on the environment. We are working in partnership with industry and government representatives to create a product stewardship infrastructure for paint products. Sherwin-Williams actively participates in supporting  PaintCare in the United States.  In addition, we support several  Canadian programs including “Product Care” with paint take-back programs in British Columbia, Nova Scotia, Quebec, Alberta, Saskatchewan, and New Brunswick.
 
 
Product Support
 
With Sherwin-Williams high quality paints and our expertise, you can be sure you’ll achieve beautiful results. All Sherwin-Williams stores are staffed with highly trained professionals who can answer questions, ensuring that the best possible safety and performance is achieved. The Sherwin-Williams website offers a wealth of information including planning tools, preparation instructions and precautions, painting tips, and clean up methods.
 
In addition to general expertise provided through the stores and web, Sherwin-Williams also offers specialized training in product application, certification courses for contractors to meet EPA Renovation, Repair and Painting requirements and other business services such as Painters Advantage to help businesses succeed.
 
Paintdocs.com™, a state-of-the-art product database system is available for Product Data Sheets (PDS), Environmental Data Sheets (EDS), and Safety Data Sheets (SDS). In addition, Occupational Health and Safety professionals (CSPs, CIH’s, P.E.’s) regulatory specialists and technical experts are available to provide customers with technical, health and safety consultation and advice involving the safe use and handling of company products worldwide.
 
Life Cycle Analysis
 
In 2013, Sherwin-Williams began conducting Life-Cycle Assessments (LCAs) in order to determine the cradle-grave environmental impacts of a coating.  Sherwin-Williams worked with the American Coatings Association and the coatings industry to create a Product Category Rule (PCR) to ensure that industry LCAs are performed consistently and credibly.  Having a formal PCR will also allow for the creation of Environmental Product Declarations (EPDs), which are eligible for credit under LEED v4.  The introduction of LCAs and EPDs will allow Sherwin-Williams to better understand the environmental profile of coatings and how to most effectively optimize them, while also being transparent about the environmental assessment process.

Sherwin-Williams engages a number of external stakeholders and is a leader in regards to its public product-level sustainability declarations.  Sherwin-Williams currently serves on committees and/or in advisory roles, with groups such as the United States Green Building Council, Health Product Declaration Collaborative, International Living Future Institute, Sustainable Minds, American Coatings Association, Roof Coating Manufacturer's Coatings Association, and on number of University projects in regards to sustainability at both the product and corporate levels.  One of the main topics to come out of discussions with these groups has been the demand for increased product transparency in regards to environmental and toxicological impacts.

Sherwin-Williams was the first coating company in the United States to publish a formal Environmental Product Declaration and to conduct a Product Lens Assessment on a product's toxicity profile.  Both of these assessments are publicly available for the ProMar 200 Zero VOC product line and are third-party verified to ensure credibility.  Sherwin-Williams is currently in the process of publishing additional Environmental Product Declarations were released in 2016. 

Through these groups, Sherwin-Williams has also worked to help determine which areas of coating products contribute the most to the environmental/toxicological impacts and how to best address these concerns.  Historically, groups focused on single attribute indicators and Sherwin-Williams provides research and insight to illustrate the overall impacts of coating products so better decisions can be made in regards to overall sustainability.
 
Sustainable or Recycled Raw Materials and Packaging Materials
 
Sherwin-Williams has an active program to look for opportunities to purchase sustainable or recycled raw materials and packaging materials that help reduce the impact on the environment. We have increased the use of sustainable raw materials like soy and sunflower oil in our paints. We have reduced the amount of solvent in our formulations, so atmospheric emissions are less harmful to the environment.
 
Customer Emergency Support
 
Sherwin-Williams provides a 24-hour product emergency support line for questions related to product health and safety. This support line is answered by professionals trained in the health and safety of our products. For around the clock support, call: 216-566-2917.
 
Telephone Numbers and Websites
 
Product Information: www.sherwin-williams.com
Regulatory Information: (216) 566-2902, www.paintdocs.com
Medical Emergency: (216) 566-2917
Transportation Emergency*: (800) 424-9300
 
*for Chemical Emergency ONLY (spill, leak, fire, exposure, or accident)